I appreciate the timely, professional and friendly service!
As always, customer service was quick with dispatching to a tech. The tech was able to resolve the request quickly and efficiently.
The guys from ComRes have been helping us with all of our computers and they are always great! John spent good 45 minutes on the phone with us today and absolutely everything we needed was solved, thank you so much.
Highly recommend. They were professional, efficient, and quick to resolve all of my technical issues.
Great service by ComRes! John came in and was able to install/service our servers in a timely manner. He was very detailed in explaining what he was doing and also keeping us in the loop while he was working. Another great job by ComRes, highly recommend them!
Great customer service with John. Very understanding and polite. Walked me through the steps to get my issues resolved without feeling rushed at all. Thank you so much
Andres is always professional and accommodating. I'm always confident when he comes out to solve an issue. Thank you!
Prompt pricing and execution of work.
Remotely assisted with including user in various Hunt Groups in Mitel MiVoice Office 250 for Hormone Health in Deerfield Beach, FL.
Remotely assisted with adding Mitel 6930 Minet IP Phone to Hunt Group in Mitel MiVoice Office 250 for Hormone Health in Deerfield Beach, FL.
Remotely assisted with verifying Shared Mailbox permissions in Microsoft Outlook for Universal Construction in Deerfield Beach, FL.
Worked remotely with user to troubleshoot issues with file path on Windows file explorer in Deerfield Beach, Florida.
Remotely assisted with creating DHCP Reservation in Microsoft Windows Server 2019 and updating port forward VIP rule in FortiGate firewall for Reagan Wireless in Deerfield Beach, FL.
Remotely assisted with removing User BLF keys off Yealink T54W SIP Phone on CloudTalk Hosted VoIP phone system for Mechanicool in Deerfield Beach, FL.
Worked with client to set up Windows 11 Professional on all devices at site in Deerfield Beach Florida.
Remotely assisted with recovering access to pictures stored on Microsoft OneDrive Sharepoint that exceeded character limit for Universal Construction in Deerfield Beach, FL.
Worked remotely to troubleshoot issues with Adobe Acrobat in Deerfield Beach, Florida.
Worked with Cristina to set up new laptop in Deerfield Beach Florida.
Worked with Cristina to set up OneDrive and SharePoint Migration of file server in Deerfield Beach, Florida.
Remotely assisted with setting default app for .doc and .docx to Microsoft Word for Universal Construction in Deerfield Beach, FL.
Remotely assisted with setting up Mapped Network Drive on Windows 11 PC for Universal Construction in Deerfield Beach, FL.
Remotely assisted with installing Ninja RMM, Microsoft 365, and setting up a Mapped User Drive on new PC for Universal Construction in Deerfield Beach, FL.
Remotely assisted with identifying Comcast outage affecting CloudTalk SIP Trunks in Mitel MiVoice Office 250 for Hormone Health in Deerfield Beach, FL.